Program Management Office

Challenge

The Division Chief for USDA’s Procurement Systems Division with responsibilities for the Integrated Acquisition System (IAS) was faced with the need to find a new support contractor while operating under tight deadlines. Their major strategic and operational challenges consisted of solving how the organization will ensure continuity of operations while transitioning operations seamlessly from one vendor to another and what new ideas and offerings they’ll provide to customers so they can continue to fund operations.

Core Services

  • Monitoring and controlling project performance
  • Development of project management competencies and methodologies
  • Multi project management
  • Strategic management
  • Organizational learning
  • Manage customer interfaces

Approach

  • Developed and executed a strategy to ensure timely completion of a $40M Acquisition
  • Interfaced with Procurement Operations and the Program Office to develop the Solicitation, Acquisition Strategy, Source Selection Plan; Supported Evaluations and the Source Selection Team
  • Developed acquisition approval requests and business case to secure funding
  • Developed and implemented SOPs for Program Management Office that supports a system deployed to over 5000+ geographically dispersed users
  • Developed communication strategy and templates
  • Developed and implemented testing methodology
  • Developed and implemented release and stage gate review criteria
  • Advised directors and executives on operational and strategic matters to ensure the accomplishment of organizational goals

Brilliant Outcome Resulted in a Long-term Cooperation

Results

  • On-time completion of acquisition
  • On-time delivery of software releases with minimal defects providing outstanding user experience that led to the highest score on OMB Scorecard as well as going funding
  • Continued funding of program and interest from other agencies in the operations of this model Acquisition System program

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